Roadtransport, all you need to know

1. What is roadtransport?
   Roadtransport is the international transportation by road, goods are transferred via Distribution-centers and will be delivered at destination without extra local charges. A so-called CMR waybill will be issued. One day after departure for most countries a Tracking number will be available; the status can be checked on our website. WBS will book your consignment at the European network of NetExpress.
   
   
2. Rates
   The rates are calculated per kilo or volume weight, according to a scale of increasing weights.
   The roadtransport companies calculate on a volume-ratio basis. This means that for light and/or oversized items, the calculation may be over the volume weight. On our website you can use the volume calculator.
   
   
3. WBS will need:
   
   1. Name, address or contact-details both in The Netherlands and at destination. These must be physical addresses. You fill in these details on our booking form.
   2. A general contents or packing list.
   3. A copy of your ID or passport. If you deliver at our warehouse, WBS will make a copy.
   
   
   
4. Delivery to our warehouse
   You can deliver your goods to our warehouse Vrachtcentrum Particulieren. Check our opening hours!
   You fill in a booking form and WBS will make a copy of your ID/passport. Your items will be measured and check weighed, a transport booking will be made and WBS will issue your invoice. This will take about 30 minutes.
   
   
5. Pick up: fill in the booking form
   WBS can pick up from your home address. You can calculate the pick up charges at the rates on our website, by inserting your postal code. Fill in the booking form; insert the wished day of collection and the wished arrival date at destination. We would like to have an indication of the expected total weight.
   • Send in the booking form at least 2 days prior, or earlier!
   • The booking will be confirmed within 1 working day.
   • Pick ups are possible on weekdays only, make sure someone is available all day.
   • The driver will phone you when he is nearby.
   • The goods must be ready for a quick and smooth loading. The driver may expect assistance.
   • Within 1 working day you will receive per e-mail the booking details, our invoice and payment instructions.
   
   
   
6. At destination
   WBS requests to the transport-company to contact you prior to delivery. As this may not be a routine, this may not happen. Therefore WBS will provide you with the Trackingnumber and the local contact telephone number.
   Important: before you sign for receipt, you check if the goods are in tact! If damaged a remark thereto in writing must be made. If you sign for a clean receipt, any complaint or claim will not be accepted later on.
   
   
7. Planning
   On our website is mentioned an indication of the transittime of the actual international transport. However, time will be involved for preparations and also payment must be effected. There are daily departures, weekdays only. For a same day departure, your consignment must be ready for carriage and paid before 12:00 hrs. Goods delivered on Fridays after 12:00 hours will depart the Monday after.
   Note: Prior to departure, WBS can hold your consignment for a maximum of 4 weeks free of charge! Keep the above in mind while making your planning.
   
   
8. Packing
   Packing is the responsibility of the sender! Good packing is a requirement and will guarantee a safe arrival. Read the packing requirements.
   Because the transport is via distribution centres, WBS will seal carton boxes and suitcases on to a pallet. Be informed however that the use of a pallet will increase the total volume of the shipment! This also depends if the goods can be stacked in an optimal way on the pallets.
   ATTENTION: WBS can only accept items that fit on pallets, not exceeding 120x80 cm!
   ATTENTION: Furniture is according to the CMR Conditions explicitly exempted from liability and therefore can not be accepted!
   
   
9. Payment
   Payment must be effected prior to departure. A quick way of payment is through Internet Banking. Through a secured web-connection, payment with credit card is also possible.
   At our offices you can pay in cash, with pin or credit card. With regard to the administrative burden, WBS will accept creditcard payments up till € 500,00.
   
   
10. Insurance
    A consignment is not automatically insured. Note that in any case the Conditions of Transport are applicable, whereby the maximum legal liability of the carrier is limited to ca € 11,00 per kilo. Just read here if a separate transport insurance is needed.
    
    
11. Responsibility, liability of WBS
    WBS acts as intermediate between the principal (you) and the actual carrier. At the moment that WBS hands over the goods in tact to the carrier, the carrier will be responsible and liable. In case of a complaint, of course WBS will assist.

On all the activities of WBS are applicable the Dutch Forwarding Conditions, latest version.

Roadtransport » Rates

Calculate the roadtransport rates.

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